At SehatPolyclinic Books, we want you to be satisfied with your purchase. Please read the policy below carefully.
❌ Order Cancellation
- Orders can be cancelled within 12 hours of placement or before shipping.
- To cancel, contact us immediately at sehatpolyclinicdelhi@gmail.com.
🔄 Returns & Exchanges
- Returns accepted only for damaged or wrong books received.
- You must notify us within 3 days of delivery with proof (photo/video).
- Books must be unused, in original condition and packaging.
💰 Refunds
- Refunds are processed within 5-7 business days after approval.
- Amount will be refunded to the original payment method.
- In case of COD orders, we may request bank details for refund.
📦 Return Shipping
- If the error is ours (wrong/damaged book), we cover return shipping.
- For any other returns, the customer bears the return shipping charges.